1. Why are your prices so low?
We are a partner with a Christian affiliated service, whose goal is to help establish evangelical churches and ministries by providing them with low cost church furnishing options. To this end we are offering a limited selection, which allows us to keep prices low. For example our #1 Church Chair is available in only 5 fabrics, so we can have them mass produced in higher quantities. We keep these in stock (most of the time) and ready to ship out. These chairs are made overseas and imported to our warehouse in the center of the country. This process helps keep the prices low. We have included the most popular options (bookrack and ganging device) on all #1 Church chairs to eliminate additional costs.
2. What if we want more fabric choices?
Several of our chairs are available in custom fabrics. Ask your sales rep for details. One example is our Freedom chair, which is manufactured when you order, so you can choose from a greater variety of fabrics. You can also choose which options you prefer, but all of this costs more to provide, so the prices are higher. Freedom chairs are made in the USA of American materials.
3. How can we make payment and order chairs?
We accept MasterCard, Visa and Discover, AMEX and also Paypal. Of course we also accept checks. If you pay by check we can offer the lowest prices. On large orders we suggest using Escrow.com. If you use a card, the issuing card services charges us a 3% service fee. We have a $1 per chair discount for paying by check to pass along this savings and keep our prices low. To place an order please call us at 985-255-0768 or email. We will soon have an online order system in place for your convenience.
4. Are the chairs guaranteed?
Yes of course! All chairs have a minimum 5 year warranty. The Liberty chair has a 5 year warranty - we could make it longer but we want to keep the price as low as possible. The Freedom chairs have a 20 year frame warranty and 5 years on all other components. The Pioneer has a 25 year frame warranty. Specials have various warranties.
5. How long have you been in business?
The parent firm, Gabriel Church Services, has been in business and assisting churches since 1991. We have furnished tens of thousands of churches nationwide. Please ask us if you would like references, we are glad to provide this info.
6. What are the delivery options?
Chairs can be shipped by freight line, our trucks, or you can pick them up. We will be glad to assist in either way. Please note that freight lines are not operated by us and we are subject to their delivery schedules and rules.
7. What about shipping damages?
Occasionally chairs can be damaged in shipping. It is your responsibility to check the merchandise upon arrival and note any damage on the shipping ticket before the driver leaves. Failure to do so may prohibit us from making replacements. After you have properly noted any damage, contact us for replacement options. Do not refuse damage shipments, it will only delay the replacements.